Careers

Technology services and training in the hospitality industry are increasingly important as the industry continues to evolve in the digital age. For hospitality professionals, StrataBare offers career development opportunities through trainings and engagements in the growing field of hospitality technology.

We connect our technology based clients with qualified and professional independent contractors to provide implementation and training services to hospitality establishments across the United States and Canada. Our clients are seeking qualified professionals for on-site installation, configuration, integration and training of software technology solutions.


Implementation Analyst – Food & Beverage (F&B) – Point of Sales (POS) Systems:

This position is primarily responsible for implementing and supporting F&B POS systems and affiliated applications for operations within the hospitality, foodservice and retail industries.

Benefits:

  • W2 Staff Position
  • Daily Rates
  • Health Insurance
  • Paid Time Off (PTO)
  • Company Credit Card
  • Company Laptop
  • Cell Phone Allowance
  • Expense Reimbursement 

Position Requirements:

  • Experience in F&B Operations is required – Supervisory/Management Position Preferred
  • Technical experience and POS implementation experience are required.
  • Technical experience with non-POS F&B applications preferred.
  • Experience in providing technology/F&B operations training is preferred.
  • Engage customers’ key IT services for which support is being provided.
  • Interact with vendors to support hardware and software.
  • Be customer service oriented and deliver implementations according to defined client and project requirements and policies.
  • Work in a team and communicate effectively with all levels of the customer organization and Company management.
  • Ability to work client/project days/shifts as required.
  • Ability to travel 75-80%.

Job Duties & Responsibilities:

  • Assist clients with POS application configuration, reporting, integration with other applications, as well as hardware setup including terminals, handhelds, printers and other peripherals.
  • Test/troubleshoot POS and networking problems including integrations with other required applications.
  • Conduct on-site and/or remote consultation sessions with local operations staff to configure POS applications and reporting appropriately and within approved client specifications and policies.
  • Conduct on-site and/or remote training sessions for customer/site staff and management.
  • Maintain and ensure full and complete documentation of tasks, plans, network diagrams, meetings, deliverables and accomplishments.
  • Track and manage issues and risks to project timelines or deliverables escalating when necessary.
  • Submit all required client/project labor, expense and other required reports on a complete and timely basis following completion of a project or deliverable.

Candidate Requirements include:

  • Excellent verbal and written communication skills.
  • Customer service background or technical support experience.
  • Demonstrate attention to detail, strong organization skills and the ability to prioritize and handle multiple tasks.
  • Ability to problem solve and/or troubleshoot technology and operational issues in a timely manner.
  • Adaptability, flexibility, strong work ethic and professionalism in all situations.
  • Ability and flexibility to adapt to changing procedures and equipment.
  • Ability to stand for extended periods of time and lift up to 40 pounds
  • Must currently be legally able to work in the US.
  • Possess a non-expired US or Canadian Driver's License.
  • Ability to pass Criminal Background Check
  • Ability to pass pre-hire drug testing and on-going random drug testing.

Apply Online

For more information please contact careers@stratabare.com

StrataBare is proud to be an Equal Opportunity Employer.


Implementation Specialist

KEY ROLE

The role of a Implementation Specialist is to provide implementation and training support and services to our clients who seek qualified professionals with the capabilities to execute on-site installation, configuration, integration and training of software technology solutions.

Implementation Specialists work directly with our Project Managers and must be able to efficiently manage designated client projects, effectively and professionally communicate with clients and Project Managers, and quickly learn and gain a solid understanding of new products and processes. Candidates must be reliable, self-motivated, and positively represent the StrataBare brand throughout on-site tasks and client interactions.

For more information please contact careers@stratabare.com

StrataBare is proud to be an Equal Opportunity Employer.